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Soft Skills Courses
List of Soft Skills Courses
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SOFT SKILLS PROGRAM
IDC TRAINING HOUSE SDN BHD
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Department Specific & Organizational Courses
Have you heard of the story of The Five Fingers seeking glory when being thrown at a task – picking up a paper on the ground? For all five fingers claim that they are the most important and tried to pick up the paper by its own. At the end, the realized that only by working together, they could complete the task easily.
Same goes to any of the organization. Every department in the Organization is important. Each one supports the other.
By improving 1% every day in your own department, with reading, attending courses or seminars, surfing on net, you will see a big difference as time goes by.
We use simple yet impactful activities, audios or videos to impart the messages to the audience through these courses:
Team Building
- The Urban Race ~ a.k.a. Amazing Race
- Finish Strong
- Positive Power Bus
- Tribal Planet ~ a.k.a. Survivor
- M.O.V.E. on Superb Mindset
- Align! Beyond Teambuilding / Aligning Teams with A Common Purpose
Sales & Negotiation (English / Mandarin)
- High Sales Effectiveness using NLP
- Psychology of Influencing & Negotiation Using NLP
- Are you still a sales Campion?
- Key Account Management Sales Skills
- Sales Motivation using NLP
- Smart Selling Skills
- Ultimate Persuasive Selling Skills using NLP
- Winning Sales through Consultative Selling
Service Line & Hospitality
- Art of Handling Difficult Customers
- Customer Service Excellence
- Your Image, Your Brand
- Phone Calls that People Remember
- Retail Selling and Front Line Customer Service Skills
- The Art of Diners for Top Management / Directors
Quality, Production, Process Improvement & Maintenance Management
- 5S - The Japanese Art of Achieving Success at Workplace
- Chemical Safety
- Occupational Safety And Health Awareness
- Practical KAIZEN for Continuous Improvement
- Pumps & Compressors Fundamentals
- Root Cause Failure Analysis
- Safety Incidents Investigation
Download list of In-House Courses
Human Resources & Management Enhancement Courses
According to most of the inquiries, organisations are facing challenges in building up leaders to lead a team. Have you seen anyone who does work with flying colors loses his/her flame when it comes to leading a team? You may wonder, what is wrong with them?
There is nothing wrong with them. They need proper guidance on how to be a leader.
Most companies promote employees without equipping them with the right set of leadership and managerial skills. Eventually, this contributes to the high turnover rate due to untrained leaders. Subordinates lose confidence in themselves or the company and undesirable, most would then decide to leave the company.
To avoid this from happening, your leaders, supervisors and managers ought to be upgraded in term of their skill sets, knowledge and mindset.
Listed below are some highly recommended courses:
Training, Learning & Development
- Competency Based Interview
- How To Conduct And Implement A Training Needs Analysis
- Behavioural Interviewing Skills
- Train the Trainer (TTT)
- Training Needs Analysis
Managing Diversity
- Intercultural Understanding & Collaboration Across Cultures
- Managing Today’s Multi-Generational Workforce
- MBTI (Myers-Briggs): Tool to Discover Personalities, Enhance Team Productivity & Reduce Conflicts
- Unlocking the Keys to Managing Generation Y
Leadership & Management
- Dynamic Teamwork for Dynamic Performance
- Business in Turbulent: How to build your business & niche in any economy
- Performance Management by Evaluation
- Psychology for People Management
- Resilient Leadership skills using NLP
- Anger Management & Violence Prevention Skills
- Coaching and Mentoring
- Effective Management & Leadership Skill using NLP
- Manage Conflict Gracefully
Others
Soft Skills in Mandarin by Taiwan Trainer
- 21世纪领导者的修炼『由对话引导凝聚团队共识』凝聚共识方向一致 Cultivation of 21st Century Leaders - Reaching Group Consensus Through Dialogue
- 开启销售的服务技巧 Turning Service into Sales
- 人际关系建立与沟通技巧提升及服务与客诉处理”心”技巧 Interpersonal & Communication Skill Improvement & Dealing with Customer Complaints with Your hear
Languages
- English / Mandarin / Business Communication
Download list of In-House Courses
Soft Skills Courses: The Core 5 in Communication
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The Core 5 in Communication When it comes to personal development, you hear the same things over and over again. First, you set goals and then you work towards the goal. Do you agree with me that no matter what industry you are in, what job you are in, as long as you are a good communicator, you are in? You are ready to go for a bigger responsibility. Well, here are 5 courses that allow you to one step closer to stand out and achieve excellent communicator. May it be intrapersonal communication, interpersonal communication or group communication. |
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Managing Your Stress with Colour Therapy Embrace the difference in others. What do you do when you meet someone who has a totally opposite personality of yours? You will find the answer in this class. Colour Therapy is another tool you can understand more about yourself and other. It is simple, easy to relate compared to the comprehensive 16 characteristics. There are 9 colours found in Colour Therapy. And each colour comes with a personality. |
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Gather friends around your table. And now you talk. “Will my topic be interesting for them? How will they react when I say this? Oh no, I shouldn’t be saying this” Think about ways to connect with people may be one of the hardest things to do. Let’s relax and sit back, this training offers a great formula to start a conversation with your colleagues at workplace or friends. |
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Are you Still a Sales Champion? Sales person can really talk. They can talk day and night. However, talking more than your client doesn’t work anymore. Client doesn’t need a sales person. They need a listener. Someone who understands their needs. Is listening enough then? Of course not. Learn more from the Sales Guru! |
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Be ready and face the public. Show the public how confident you are by creating strong first impression. Let’s start off with an image audit on your current outfit!
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